Scaling AI-empowered Employee Solutions in Romania

Continental AI Living Lab

Who we are

Continental’s first AI Living Lab, established in 2023 in Romania, represents a pioneering initiative within our global network. This innovative lab is dedicated to accelerating the integration of artificial intelligence into daily operations, enhancing productivity, collaboration, and innovation across departments. By piloting living lab methodologies in a co-creation environment, we engage over 10,000 employees in R&D, central functions, and operations. The AI Living Lab serves as a scalable model for future AI integrations within Continental, supporting the growth of a global AI Living Labs network.  

What we do

The AI Living Lab is empowering local internal automotive communities through technology, reducing adoption time by piloting and preparing the roll-out of AI solutions in a collaborative user-centric manner. By channeling customer feedback to the AI developers for continuous improvement, we measure both the operational impact and employee engagement with AI solutions. Direct engagement builds trust in the technology and ensures it is designed to be trustworthy for future users. The AI Living Lab is embedded within both Continental’s ecosystem and the local community, leveraging their diverse potential.  

The graphic shows an upward arrow symbolizing increased efficiency through AI automation. The arrow is surrounded by a gearwheel, representing the automation process.

Increase Efficiency:

AI automation allows employees to focus on strategic initiatives and high-value tasks.

The graphic depicts a brain with network connections, symbolizing advanced data analysis that augments decision-making by providing actionable insights.

Augment Decision-Making:

Advanced data analysis provides actionable insights, transforming decision-making processes.

The graphic illustrates a network with gears and dots, symbolizing how AI tools boost collaboration by enabling seamless information sharing across teams, enhancing Continental’s agile culture.

Boost Collaboration:

AI tools enable seamless information sharing and collaboration across teams, enhancing Continental’s agile culture.

Collaborations & Partnerships

Continental recognizes the importance of collaboration in advancing AI innovation. By building partnerships with universities, research institutions, and local technology firms, the AI Living Lab fosters an ecosystem where ideas and expertise converge. Additionally, the AI Living Lab encourages external collaborations, welcoming startups, academics, and industry leaders to join forces in designing solutions for AI-empowered automotive employees of tomorrow.  

Collaboration with West University Timișoara

The picture shows the logo of West University Timișoara

A strategic partnership harnessing European Living Lab expertise to build AI capacity, refine sustainable innovation frameworks, and establish enduring corporate innovation infrastructure through advanced management practices.  

Collaboration with Politehnica University Timișoara

A dynamic partnership that blends rapid prototyping with Master’s students to drive real-world innovation and technology development, while advancing complex AI research with PhD students in the areas of AI-empowered employees and AI-empowered mobility.

The picture shows the logo of Politehnica University Timișoara

Collaboration with Gheorghe Asachi Technical University of Iași

The picture shows the logo of Gheorghe Asachi Technical University of Iași

A collaborative effort dedicated to pioneering research under the IPCEI Microelectronics/Communication Technologies framework, advancing critical technologies in microelectronics and strengthening European technological sovereignty, rooted in automotive industry needs co-innovated with our employees.  

Key Results

In its first year, the AI Living Lab analyzed numerous use cases where AI could benefit the company, conducting feasibility studies and proof-of-concept projects. This led to the development of new internal solutions with high scaling potential across business areas. The following solutions are only two great examples:    

This solution enhances product quality by detecting potential unforeseen issues in large time-series data.  

Utilizing large language models, this solution understands customer requests and automatically routes them to the appropriate team, reducing lead time for resolutions and increasing customer satisfaction.  

Additionally, the AI Living Lab has been instrumental in several other areas, such as:  

Upskilling employees by offering a range of experimentations and learning sessions to enhance their understanding and engagement with AI technologies, through internal programs.    

Connecting with the external ecosystem through program-level presentations at important regional events, such as AI for Humanity.  

Understanding employees’ perceptions of AI and the resulting efficiency gains through a comprehensive sociological study conducted withing the AI Living Lab’s target audience.

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Publications

A Vision for the Future

As Continental continues to expand its innovation footprint, the AI Living Lab in Romania plays a crucial role in shaping how AI empowers us within corporate settings. By scaling its successes and sharing insights across the global Continental network, the AI Living Lab is setting a new standard for AI adoption in the workplace. This vision empowers employees, boosts efficiency, and fosters a culture of continuous learning and improvement, all in collaboration with end-users who are becoming innovators on the job.  

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